Virgin Atlantic, the iconic British airline, has established a strong presence in the heart of Madrid City, offering travelers a seamless and memorable experience. The Virgin Atlantic Madrid Office serves as a hub for the airline’s operations, providing a direct connection between the Big Apple and the world-class destinations across its global network.
The Virgin Atlantic Office in Madrid is a bustling hub and a vital touchpoint for travelers and the airline’s operations. It serves as a crucial link between the airline and its customers, offering a range of services from booking assistance to customer support.
What is the Virgin Atlantic Madrid Office Address?
The Virgin Atlantic Madrid Office is located at
Av. de la Hispanidad, s/n, 28042 Madrid, Spain
Virgin Atlantic Madrid Airport Office Location
The Virgin Atlantic Madrid Airport Office is located in Terminal 4 of the John F. Kennedy International Airport (JFK).
This convenient location allows passengers to easily access the office before or after their flights. If you need assistance or have any inquiries, the dedicated team at the airport office is ready to help you with your travel needs.
What is the Virgin Atlantic Madrid Phone Number?
You can reach the Virgin Atlantic Madrid Office via phone at
34 913 21 10 00
Their dedicated team is ready to assist you with your travel needs, whether it’s booking a flight, making changes to your reservation, or addressing any concerns you may have. For the most up-to-date information and to ensure a smooth and efficient experience, we recommend contacting the Virgin Atlantic Office in Madrid directly using this phone number.
How to Contact Virgin Atlantic Office Madrid?
Here are the ways to contact the Virgin Atlantic Office in Madrid:
The team at the office will be more than happy to assist you with your travel needs and provide the support you require.
Queries Handled by Virgin Atlantic Office in Madrid
The Virgin Atlantic Office in Madrid handles a wide range of queries related to the airline’s services and operations. Some of the common queries handled by the office include:
Flight bookings: You can contact the Madrid office to book a flight, make changes to your reservation, or inquire about flight availability and schedules.
Customer support: The Madrid office provides assistance with any customer service issues or concerns, such as lost luggage, delayed flights, or special requests.
Special assistance: If you require special assistance, such as wheelchair access, medical assistance, or special meals, the office can help you make the necessary arrangements.
Group travel: If you’re traveling with a group, the office can assist with group bookings, seating arrangements, and other related inquiries.
Frequent flyer program: The Madrid Airport office can help you with any questions or issues related to the Virgin Atlantic Flying Club, the airline’s frequent flyer program.
Travel advisories: The Madrid Airport office can provide you with the latest travel advisories and updates, ensuring you have the most up-to-date information for your trip.
The Virgin Atlantic Office in Madrid is committed to providing exceptional customer service and support, and the team is always ready to assist you with any queries or concerns you may have.
Facilities and Services Available at Virgin Atlantic Office in Madrid
The Virgin Atlantic Madrid Office offers a range of facilities and services to ensure a comfortable and convenient travel experience for its customers. Some of the facilities and services available at the office include:
Flight booking and ticketing: You can book flights, make changes to your reservation, and purchase tickets at the Madrid Airport office.
Customer support: The Madrid Airport office provides customer support for any issues or concerns, such as lost luggage, delayed flights, or special requests.
Special assistance: If you require special assistance, such as wheelchair access, medical assistance, or special meals, the office can help you make the necessary arrangements.
Group travel: The Madrid Airport offers assistance with group bookings, seating arrangements, and other related inquiries.
Frequent flyer program: The Madrid Airport office can help you with any questions or issues related to the Virgin Atlantic Flying Club, the airline’s frequent flyer program.
Travel advisories: The Madrid Airport can provide you with the latest travel advisories and updates, ensuring you have the most up-to-date information for your trip.
Lounge access: If you’re a Virgin Atlantic Upper Class passenger or a Flying Club Gold member, you can access the airline’s exclusive lounge at MAD airport.
Baggage services: The Madrid Airport can assist you with any baggage-related inquiries, such as lost luggage, excess baggage, or special baggage requirements.
The Virgin Atlantic Madrid Office is committed to providing a comfortable and convenient travel experience for its customers, and the team at the office is always ready to assist you with any facilities or services you may require.
Why Must You Choose Virgin Atlantic Madrid Office?
Here are some reasons why you might choose to connect with the Virgin Atlantic Office in Madrid:
Customer Service: Virgin Atlantic is known for its exceptional customer service. The Madrid Office is staffed with professionals who are ready to assist you with any queries or concerns you may have regarding your travel plans.
Travel Expertise: The team at the Virgin Atlantic Madrid Office has extensive knowledge about the airline’s services, destinations, and policies. They can provide you with expert advice and guidance to make your travel experience as smooth and enjoyable as possible.
Booking Assistance: If you prefer personalized service when booking your flights, the Madrid Office is the place to go. The staff can help you find the best flights for your needs, whether it’s for business or leisure travel.
Local Knowledge: The Madrid Office team has firsthand knowledge of the city and the region. They can provide you with valuable insights and tips to make your stay in Madrid more enjoyable.
Emergency Assistance: In case of any travel emergencies, such as flight cancellations or delays, the Madrid Office can provide immediate assistance. They can help you make alternative travel arrangements or provide you with the latest flight updates.
Feedback and Complaints: If you have any feedback or complaints about your Virgin Atlantic experience, the Madrid Office is there to listen and help resolve any issues you may have.
Choosing the Virgin Atlantic Madrid Office means choosing personalized service, expert advice, and immediate assistance. Whether you’re a frequent flyer or a first-time Virgin Atlantic passenger, the Madrid Office is there to ensure your travel experience is as enjoyable and stress-free as possible.
Parking and Transportation at the Madrid Airport Office
Here’s some information about parking and transportation at the Virgin Atlantic Madrid Airport Office, located at Adolfo Suárez Madrid–Barajas Airport (MAD):
Parking: MAD Airport offers several parking options for travelers. The closest parking to the Virgin Atlantic Madrid Airport Office is in Terminal 4, where Virgin Atlantic operates. This garage offers both short-term and long-term parking. Additionally, there are other parking options available at the airport, including economy parking with a free shuttle service to the terminals.
Public Transportation: MAD Airport is well-connected to the Madrid City public transportation network. The AirTrain MAD is a rail network that connects all airport terminals to the Madrid City subway and Long Island Rail Road (LIRR) stations. You can take the AirTrain to Federal Circle Station to access the subway or Howard Beach Station to access the LIRR.
Taxi and Ride-Sharing Services: Taxis are readily available at MAD Airport. You can find taxi stands outside each terminal. Additionally, ride-sharing services like Uber and Lyft also operate at the airport. You can request a ride through their respective apps and meet your driver at a designated pickup location.
Car Rentals: Several car rental companies operate at MAD Airport. You can find their desks in the arrivals area of each terminal. Some of the companies include Avis, Budget, Enterprise, Hertz, and National.
Shuttle Services: Some hotels and private companies offer shuttle services to and from MAD Airport. You can check with your hotel or search online for these services.
There are several parking and transportation options available at MAD Airport for travelers visiting the Virgin Atlantic Madrid Airport Office. Whether you’re driving, taking public transportation, or using a car rental or shuttle service, you can find a convenient way to get to the airport.
Virgin Atlantic Madrid Office Nearby Hotels and Accommodation
If you’re looking for nearby hotels and accommodations near the Virgin Atlantic Madrid Office in Spain, here are some options:
The Madrid, A Wyndham Hotel: This historic hotel is located just a few blocks away from the Virgin Atlantic Madrid Office. It offers comfortable rooms, a 24-hour fitness center, and several dining options.
Hyatt Centric Times Square Madrid: This upscale hotel is located in the heart of Times Square, just a short subway ride away from the Virgin Atlantic Office in Madrid. It offers modern rooms, a rooftop lounge, and a 24-hour fitness center.
The Empire Hotel: This boutique hotel is located near Central Park and Lincoln Center, just a few subway stops away from the Virgin Atlantic Madrid Office. It offers stylish rooms, a rooftop bar, and a 24-hour fitness center.
The Roosevelt Hotel: This historic hotel is located near Grand Central Terminal, just a short subway ride away from the Virgin Atlantic Office in Madrid. It offers elegant rooms, several dining options, and a fitness center.
The Paul Hotel NYC: This modern hotel is located in the NoMad neighborhood, just a short walk away from the Virgin Atlantic Madrid Office. It offers comfortable rooms, a rooftop terrace, and a 24-hour fitness center.
There are several nearby hotels and accommodations available near the Virgin Atlantic Office in Madrid, ranging from budget-friendly options to luxury hotels. Whether you prefer a historic hotel or a modern boutique, you can find a comfortable place to stay during your visit to Madrid.
Special Assistance and Accessibility at Madrid/Adolfo Suárez Madrid–Barajas Airport
Adolfo Suárez Madrid–Barajas Airport (MAD) is committed to providing special assistance and accessibility services to all passengers, including those with disabilities or special needs. Here are some of the services available at MAD:
Wheelchair Assistance: MAD offers wheelchair assistance for passengers who require mobility assistance. You can request this service through your airline or at the airport.
Accessible Restrooms: All restrooms at MAD are equipped with accessible features, such as grab bars and wheelchair-accessible stalls.
TTY/TDD Phones: MAD provides TTY/TDD phones for passengers who are deaf or hard of hearing. These phones are located throughout the airport.
Service Animal Relief Areas: MAD provides designated service animal relief areas for passengers traveling with service animals. These areas are located both inside and outside the airport.
Visual Paging: MAD offers visual paging services for passengers who are deaf or hard of hearing. This service displays important announcements and messages on monitors throughout the airport.
Accessible Shuttle Buses: MAD provides accessible shuttle buses for passengers traveling between terminals. These buses are equipped with wheelchair lifts and other accessible features.
Accessible Parking: MAD offers accessible parking spaces for passengers with disabilities. These spaces are located in all airport parking lots and garages.
MAD provides a range of special assistance and accessibility services to ensure that all passengers have a comfortable and stress-free travel experience. If you require any of these services, please contact your airline or the airport in advance to make arrangements.
Virgin Atlantic Waiting Areas at the Madrid Office
Virgin Atlantic have a specific waiting area at its Madrid Office. However, the Madrid Office is located in a spacious building with ample seating areas in the lobby and reception areas. Passengers can wait for their appointment or meeting in these areas. For passengers traveling through Adolfo Suárez Madrid–Barajas Airport (MAD), Virgin Atlantic operates from Terminal 4. The airline offers a range of facilities and amenities for passengers, including:
Virgin Atlantic Clubhouse: This is Virgin Atlantic’s premium lounge for Upper Class passengers and Flying Club Gold members. The Clubhouse offers a range of amenities, including a spa, a la carte dining, and a fully-stocked bar.
Revivals Lounge: This lounge is available for Upper Class passengers arriving at MAD. The Revivals Lounge offers a range of amenities, including showers, breakfast, and a clothing pressing service.
Gate Areas: Virgin Atlantic’s gate areas at MAD are equipped with comfortable seating, charging stations, and free Wi-Fi. Passengers can wait for their flights in these areas.
While there is no specific waiting area at the Virgin Atlantic Madrid Office, passengers can wait in the lobby and reception areas of the building. At MAD Airport, Virgin Atlantic offers a range of facilities and amenities for passengers, including the Virgin Atlantic Clubhouse, Revivals Lounge, and comfortable gate areas.
FAQs on Madrid Airport Office Virgin Atlantic
What is the address of Virgin Atlantic Office in Madrid?
The address of Virgin Atlantic Office in Madrid is Av. de la Hispanidad, s/n, 28042 Madrid, Spain.
What are the opening hours of Virgin Atlantic Office in Madrid?
The opening hours of Virgin Atlantic Madrid Office are Monday through Friday, 9:00 AM to 5:00 PM.
How can I contact the Virgin Atlantic Office in Madrid?
You can contact the Virgin Atlantic Office in Madrid by phone at 34 913 21 10 00 or by email.
Where is Virgin Atlantic Madrid Airport Office located?
The Virgin Atlantic Madrid Airport Office is located in Terminal 4 at Adolfo Suárez Madrid–Barajas Airport (MAD).
What are the operating hours of Virgin Atlantic Madrid Airport Office?
The operating hours of Virgin Atlantic Madrid Airport Office are from the first Virgin Atlantic flight departure until the last Virgin Atlantic flight arrival.
Can I book a flight at Virgin Atlantic Madrid Office?
Yes, you can book a flight at Virgin Atlantic Madrid Airport Office.
Can I make changes to my reservation at Virgin Atlantic Office in Madrid?
Yes, you can make changes to your reservation at Virgin Atlantic Madrid Airport Office.
Can I check-in for my flight at Virgin Atlantic Madrid Office?
No, you cannot check-in for your flight at Virgin Atlantic Office in Madrid, but you can check-in at the airport kiosks or online.
Can I pay for excess baggage at Virgin Atlantic Madrid Office?
No, you cannot pay for excess baggage at Virgin Atlantic Office in Madrid, but you can pay for it at the airport check-in counter.
Can I purchase travel insurance at Virgin Atlantic Office in Madrid?
No, you cannot purchase travel insurance at Virgin Atlantic Madrid Office, but you can purchase it online or through a travel agent.
Can I book a hotel or rental car at Virgin Atlantic Madrid Office?
No, you cannot book a hotel or rental car at Virgin Atlantic Office in Madrid, but you can book it online or through a travel agent.
Can I get assistance for special needs at Virgin Atlantic Madrid Office?
Yes, you can get assistance for special needs at Virgin Atlantic Madrid Office. Please contact the office in advance to make arrangements.
Can I get a refund for a canceled flight at Virgin Atlantic Office in Madrid?
Yes, you can get a refund for a canceled flight at Virgin Atlantic Madrid Office. Please contact the office for details.
Can I report lost or damaged luggage at Virgin Atlantic Office in Madrid?
No, you cannot report lost or damaged luggage at Virgin Atlantic Madrid Office. Please report it to the airport baggage claim office.
Can I get information about Virgin Atlantic loyalty programs at the Virgin Atlantic Madrid Office?
Yes, you can get information about Virgin Atlantic loyalty programs at the Virgin Atlantic Office in Madrid.
What services are available at Virgin Atlantic’ Madrid office?
The services available at Virgin Atlantic’ Madrid office include booking flights, making changes to reservations, getting assistance for special needs, and getting information about loyalty programs.
Does Virgin Atlantic have an office at MAD Airport in Madrid?
No, Virgin Atlantic does not have an office at MAD Airport in Madrid.
Can I book or change my flight at the Virgin Atlantic Madrid office?
Yes, you can book or change your flight at the Virgin Atlantic Office in Madrid.
What is the Virgin Atlantic Corporate Office Address in Madrid?
The Virgin Atlantic Corporate Office Address in Madrid is The Office Group, 35-41 Upper Marsh Road, Lambeth, London SE1 7EJ, UK.
What is the best way to resolve booking issues at Virgin Atlantic Madrid office?
The best way to resolve booking issues at Virgin Atlantic Office in Madrid is to contact the office by phone or email and provide them with your booking details and the issue you are experiencing. The office will work with you to resolve the issue as quickly as possible.
